A proposed framework for managing service parts in automotive and aerospace industries

Purpose: The purpose of this paper is to study the process, network, skills and practices of service parts logistics organizations in the Asia Pacific region. Specifically, it attempts to propose a new framework for service parts logistics management based on interview inputs from several leading au...

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Bibliographic Details
Main Authors: de Souza, R., Tan, Albert, Othman, H., Garg, M.
Format: Journal Article
Published: Emerald Group Publishing 2011
Online Access:http://hdl.handle.net/20.500.11937/53616