Current issues and development in hospitality and tourism satisfaction

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Current issues and development in hospitality and tourism satisfaction

Stay ahead of your customers as their service expectations change!In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and effecti...

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Bibliographic Details
Main Authors:	Williams, J., Uysal, Muzaffer
Format:	Book
Published:	2013
Online Access:	http://hdl.handle.net/20.500.11937/53588

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