Current issues and development in hospitality and tourism satisfaction
Stay ahead of your customers as their service expectations change!In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and effecti...
| Main Authors: | , |
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| Format: | Book |
| Published: |
2013
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| Online Access: | http://hdl.handle.net/20.500.11937/53588 |