Governing business process offshoring: Properties, processes, and preferred modes

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Governing business process offshoring: Properties, processes, and preferred modes

This article examines an important yet understudied issue-the governance mode for business process offshoring (BPO). By applying transaction cost economics and organizational control perspective in the global BPO context, we suggest that BPO's governance mode (foreign captive, joint venture, an...

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Bibliographic Details
Main Authors:	Luo, Yadong, Wang, S., Jayaraman, V., Zheng, Q.
Format:	Journal Article
Published:	Pergamon 2013
Online Access:	http://hdl.handle.net/20.500.11937/50163

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