A performance-driven incentive-based approach for successful service delivery

QR Code

A performance-driven incentive-based approach for successful service delivery

This paper proposes an appropriate incentive scheme design for service delivery systems to ensure service deliverability. We use proactive continuous performance monitoring to provide qualitative observations and data on how well services are being provided and whether desired service outcomes are...

Full description

Bibliographic Details
Main Author:	Fachrunnisa, Olivia
Other Authors:	Ju-Jang Lee
Format:	Conference Paper
Published:	IEEE 2011
Subjects:	service delivery incentive digital ecosystems
Online Access:	http://hdl.handle.net/20.500.11937/49383

Similar Items

Semantic service matchmaking for digital health ecosystems
by: Dong, Hai, et al.
Published: (2011)

Digital ecosystems and comparison to existing collaboration environment
by: Chang, Elizabeth, et al.
Published: (2006)

A framework for discovering and classifying ubiquitous services in digital health ecosystems
by: Dong, Hai, et al.
Published: (2011)

A QOS-based service retrieval methodology for the digital ecosystems
by: Dong, Hai, et al.
Published: (2009)

A service search engine for the industrial digital ecosystems
by: Dong, Hai, et al.
Published: (2011)

Methodology framework for the design of digital ecosystems
by: Hadzic, Maja, et al.
Published: (2007)

Application of digital ecosystems in health domain
by: Hadzic, Maja, et al.
Published: (2008)

The Earning Management Valuation: Effects of Tax Incentives on Hotel Sector in Malaysia
by: Pritam Singh, Gurcharan Singh
Published: (2000)

Focused crawling for automatic service discovery, annotation and classification in industrial digital ecosystems
by: Dong, Hai, et al.
Published: (2011)

Increase in Caesarean Deliveries after the Australian Private Health Insurance Incentive Policy Reforms
by: Einarsdottir, K., et al.
Published: (2012)

Semantic Service Retrieval and QoS Measurement in the Digital Ecosystem Environment
by: Dong, Hai, et al.
Published: (2010)

Human Resource Service Delivery: Achieving Operational Excellence and Cost Efficiency through Human Resources Shared Services
by: Loh, Rice Li Na
Published: (2009)

A digital ecosystem for extended logistics enterprises
by: Chang, Elizabeth, et al.
Published: (2006)

Factors affecting SMEs successful utilization of tax incentives in manufacturing sectors / Nadiah Abd Hamid, Rohaya Mohd Noor and Mustaffa Mohamed Zain.
by: Abd Hamid, Nadiah, et al.
Published: (2011)

Reward system practices & employees’ job performance at Jabatan Kerja Raya Melaka Tengah, Melaka / Ahmad Fakhri Mohd Fauzi and Nurul Syazwani Shafery
by: Mohd Fauzi, Ahmad Fakhri, et al.
Published: (2014)

Q-contract net: A negotiation protocol to enable quality-based negotiation in Digital Business Ecosystems
by: Raza, Muhammad, et al.
Published: (2010)

Application of Digital Ecosystem Design Methodology Within the Health Domain
by: Hadzic, Maja, et al.
Published: (2010)

Equity Incentives, R & D Investment and Corporate Performance
by: Huang, Weiwei
Published: (2020)

Green supply chain collaboration and incentives: current trends and future directions
by: Gunasekaran, Angappa, et al.
Published: (2015)

Research on Incentives in the Workplace A Case Study of Sales Managers’ Incentive of An Internet-Finance Company
by: Lu, mingjie
Published: (2017)

Employee incentives, goal and performance and motivation towards job satisfaction in Bermaz Motor Group (BMG), Mazda, Shah Alam / Khairina Kamarulzaman
by: Kamarulzaman, Khairina
Published: (2010)

Use of anti-terrorism digital ecosystem in the fight against terrorism
by: Hadzic, Maja, et al.
Published: (2006)

Promoting cooperation: the distribution of reward and punishment power
by: Nosenzo, Daniele, et al.
Published: (2014)

The influence of flexible work arrangement and remuneration on employees’ job satisfaction in private higher education institutions / Abdul Kadir Othman …[et al.]
by: Othman, Abdul Kadir, et al.
Published: (2019)

The role of shared intentions in the emergence of service ecosystems
by: Taillard, Marie, et al.
Published: (2016)

Financial incentives for smoking cessation in pregnancy: randomised controlled trial
by: Tappin, David, et al.
Published: (2015)

Developing a conceptual framework of semantic search engine to promote the collaborations between SMEs in the digital ecosystem environment
by: Dong, Hai, et al.
Published: (2008)

Interrelationships among managerial incentives, leverage, dividend and performance of public listed companies in Malaysia
by: Ghasemi, Maziar
Published: (2016)

Ontological framework for trust and reputation for DBE
by: Hammadi, Adil, et al.
Published: (2008)

Factors affecting service delivery within community pharmacy in the United Kingdom
by: Thornley, Tracey
Published: (2006)

Multidimentional Data Warehousing and mining - an Approach for Managing Multiple Reservoir Ecosystems
by: Nimmagadda, Shastri, et al.
Published: (2013)

Factors affecting food delivery riders' intention to participate in the gig economy
by: Shafiei, Azarisham
Published: (2022)

Crowdfunding webcomics: the role of incentives and reciprocity in monetising free content
by: Dowthwaite, Liz
Published: (2018)

Housing tenure, energy consumption and the split-incentive issue in Australia
by: Wood, Gavin, et al.
Published: (2012)

A hybrid service metadata clustering methodology in the digital ecosystems environment
by: Dong, Hai, et al.
Published: (2009)

Remote sensing analysis of mangrove changes and evaluation of ecosystem services value in Sungai Merbok Forest Reserve, Malaysia
by: Khuzaimah, Zailani
Published: (2015)

Sustainability non-price incentives and rewards: a collaborative procurement perspective
by: Kenley, R., et al.
Published: (2014)

Towards ascertaining risk in digital business ecosystem interactions
by: Hussain, Omar, et al.
Published: (2006)

Goal setting: The role of feedback, external incentives, resource availability, and situational constraints on employees’ performance.
by: Georgila, Thiresia
Published: (2017)

The influence of intrinsic and extrinsic rewards on practical student perceive performance in their organization / Husna Mohd Saini and Nurul Hafizah Ahmad Zubir
by: Mohd Saini, Husna, et al.
Published: (2015)