Business Information Systems Workshops

We discuss a semantic platform that matches a customer’s purchase intent against vendor offers. The customers’ perception on particular products, including evolving needs and preferences, were captured in a request and product ontology, in turn used to annotate vendor offers. During the project, how...

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Bibliographic Details
Main Authors: Meersman, Davor, Debruyne, C.
Other Authors: W. Abramowicz
Format: Book Chapter
Published: Springer 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/49007
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author Meersman, Davor
Debruyne, C.
author2 W. Abramowicz
author_facet W. Abramowicz
Meersman, Davor
Debruyne, C.
author_sort Meersman, Davor
building Curtin Institutional Repository
collection Online Access
description We discuss a semantic platform that matches a customer’s purchase intent against vendor offers. The customers’ perception on particular products, including evolving needs and preferences, were captured in a request and product ontology, in turn used to annotate vendor offers. During the project, however, we observed an important gap between the intent descriptions of users and the available data in product descriptions. We argue that through the inclusion of peripheral data, vendors are able to innovate according to customer preference, and users receive increasingly relevant results. We present a method that is essentially a customer-driven innovation system using product innovation ontologies.
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spelling curtin-20.500.11937-490072023-02-02T07:57:34Z Business Information Systems Workshops Meersman, Davor Debruyne, C. W. Abramowicz L. Maciaszek K. Wecel online commerce product ontology peripheral data purchase intent product innovation We discuss a semantic platform that matches a customer’s purchase intent against vendor offers. The customers’ perception on particular products, including evolving needs and preferences, were captured in a request and product ontology, in turn used to annotate vendor offers. During the project, however, we observed an important gap between the intent descriptions of users and the available data in product descriptions. We argue that through the inclusion of peripheral data, vendors are able to innovate according to customer preference, and users receive increasingly relevant results. We present a method that is essentially a customer-driven innovation system using product innovation ontologies. 2011 Book Chapter http://hdl.handle.net/20.500.11937/49007 Springer restricted
spellingShingle online commerce
product ontology
peripheral data
purchase intent
product innovation
Meersman, Davor
Debruyne, C.
Business Information Systems Workshops
title Business Information Systems Workshops
title_full Business Information Systems Workshops
title_fullStr Business Information Systems Workshops
title_full_unstemmed Business Information Systems Workshops
title_short Business Information Systems Workshops
title_sort business information systems workshops
topic online commerce
product ontology
peripheral data
purchase intent
product innovation
url http://hdl.handle.net/20.500.11937/49007