Damaged corporate reputation: Can celebrity Tweets repair it?

These days, many corporations engage in Twitter activities as a part of their communication strategy. Corporations can use this medium to share information with stakeholders, to answer customer questions, or to build on their image. In this study we examined the extent to which celebrity Tweet messa...

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Bibliographic Details
Main Authors: Van Norel, N., Kommers, Petrus, Van Hoof, J., Verhoeven, J.
Format: Journal Article
Published: Elsevier 2014
Online Access:http://hdl.handle.net/20.500.11937/48965