From managing information to managing relationships: Reframing the role of ICT

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From managing information to managing relationships: Reframing the role of ICT

Today, one could argue that business is in a relationship age rather than an information age. In a relationship age economy, competitive success largely depends on managing the complex interdependencies of the firm?s relationship assets. Indeed, the firm?s relationship assets?its customer assets, em...

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Bibliographic Details
Main Author:	Galbreath, Jeremy
Format:	Working Paper
Published:	Curtin University of Technology 2007
Subjects:	economic ecosystem lifetime engagement cycle information technology relationship assets
Online Access:	http://hdl.handle.net/20.500.11937/4881

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