A benchmarking method for visitor management by national park agencies

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A benchmarking method for visitor management by national park agencies

Performance evaluation has only recently entered the lexicon of national park visitor management, in response to accountability concerns, commercialization of services, and fiscal constraints. Benchmarking, as part of such evaluations, is widespread practice in the hospitality sector but has been sl...

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Bibliographic Details
Main Authors:	Moore, S., Taplin, Ross
Format:	Journal Article
Published:	Routledge Taylor & Francis Group 2014
Online Access:	http://hdl.handle.net/20.500.11937/47998

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