A benchmarking method for visitor management by national park agencies
Performance evaluation has only recently entered the lexicon of national park visitor management, in response to accountability concerns, commercialization of services, and fiscal constraints. Benchmarking, as part of such evaluations, is widespread practice in the hospitality sector but has been sl...
| Main Authors: | , |
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| Format: | Journal Article |
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Routledge Taylor & Francis Group
2014
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| Online Access: | http://hdl.handle.net/20.500.11937/47998 |