Trust and forms of capital in business-to-business activities and relationships

The IMP group's ARA model, with its emphasis on interaction, captures social and economic dimensions ofexchanges. We draw on it to compare three cases and assess how actors act in skilful and nuanced ways inmobilizing resources, given the very different norms of social and economic capital. We...

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Main Authors: Finch, J., Wagner, B., Hynes, Niki
Format: Journal Article
Published: Elsevier Inc. 2010
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/46658
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author Finch, J.
Wagner, B.
Hynes, Niki
author_facet Finch, J.
Wagner, B.
Hynes, Niki
author_sort Finch, J.
building Curtin Institutional Repository
collection Online Access
description The IMP group's ARA model, with its emphasis on interaction, captures social and economic dimensions ofexchanges. We draw on it to compare three cases and assess how actors act in skilful and nuanced ways inmobilizing resources, given the very different norms of social and economic capital. We prioritize actionahead of structure and, given the inherent uncertainties that actors encounter in connection with resources,argue that trust is a cognitive and heuristic dimension of action, distinct from resources, actor-bonds andsocial capital. We conclude that for business practice, managers should be mindful that in order to trustothers, they need to act in the distinct realms of social and economic capital, tempting though it is tointerpret and measure the costs of actions economically
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institution Curtin University Malaysia
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publishDate 2010
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spelling curtin-20.500.11937-466582017-02-28T01:45:43Z Trust and forms of capital in business-to-business activities and relationships Finch, J. Wagner, B. Hynes, Niki Heuristic Trust ARA model Economic capital Social capital The IMP group's ARA model, with its emphasis on interaction, captures social and economic dimensions ofexchanges. We draw on it to compare three cases and assess how actors act in skilful and nuanced ways inmobilizing resources, given the very different norms of social and economic capital. We prioritize actionahead of structure and, given the inherent uncertainties that actors encounter in connection with resources,argue that trust is a cognitive and heuristic dimension of action, distinct from resources, actor-bonds andsocial capital. We conclude that for business practice, managers should be mindful that in order to trustothers, they need to act in the distinct realms of social and economic capital, tempting though it is tointerpret and measure the costs of actions economically 2010 Journal Article http://hdl.handle.net/20.500.11937/46658 Elsevier Inc. restricted
spellingShingle Heuristic
Trust
ARA model
Economic capital
Social capital
Finch, J.
Wagner, B.
Hynes, Niki
Trust and forms of capital in business-to-business activities and relationships
title Trust and forms of capital in business-to-business activities and relationships
title_full Trust and forms of capital in business-to-business activities and relationships
title_fullStr Trust and forms of capital in business-to-business activities and relationships
title_full_unstemmed Trust and forms of capital in business-to-business activities and relationships
title_short Trust and forms of capital in business-to-business activities and relationships
title_sort trust and forms of capital in business-to-business activities and relationships
topic Heuristic
Trust
ARA model
Economic capital
Social capital
url http://hdl.handle.net/20.500.11937/46658