Reviewing congruity effects in the service environment musicscape

Purpose – The purpose of this paper is to present a literature review that highlights significant findings from empirical research examining the impact of music within various real and simulated service environments. Design/methodology/approach – The paper examines the results of studies that have m...

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Bibliographic Details
Main Authors: Oakes, S., North, Adrian
Format: Journal Article
Published: Emerald Group Publishing Ltd. 2008
Online Access:http://hdl.handle.net/20.500.11937/46304