Trust and reputation for service-oriented environments: Technologies for building business intelligence and consumer confidence

Trust has played a central role in human relationships and hence has been the subject of study in many fields including business, law, social science, philosophy and psychology. It has played a pivotal role in forming contracts, carrying out business, assisting people work together co-operatively an...

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Bibliographic Details
Main Authors: Chang, Elizabeth, Dillon, Tharam S., Hussain, Farookh
Format: Book
Published: John Wiley and Sons 2006
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/44578