Can you pay for quality work? A government case study

Recent developments in team performance pay are investigated using a complexity framework. The study challenges W. Edwards Deming's traditional view that encourages competition instead of cooperation. An Australian qualitative study is featured that demonstrates improved corporate performance a...

Full description

Bibliographic Details
Main Authors: Bickley, Maureen, Whiteley, Alma
Format: Journal Article
Published: American Society for Quality 2004
Online Access:http://asq.org/qic/display-item/?item=19680
http://hdl.handle.net/20.500.11937/43987