ISO 9000 quality systems certification and its impact on innovation performance

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ISO 9000 quality systems certification and its impact on innovation performance

This study examines the impact of ISO 9000 certification on innovation performance of a large number of Australian organizations. We conclude that ISO 9000 certification has a significant negative effect on performance dimensions related to product innovation and a significant and positive effect on...

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Bibliographic Details
Main Authors:	Terziovski, Mile, Guerrero-Cusumano, J.
Other Authors:	Academy of Management
Format:	Conference Paper
Published:	Academy of Management 2009
Online Access:	http://hdl.handle.net/20.500.11937/42432

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