ISO 9000 quality systems certification and its impact on innovation performance

This study examines the impact of ISO 9000 certification on innovation performance of a large number of Australian organizations. We conclude that ISO 9000 certification has a significant negative effect on performance dimensions related to product innovation and a significant and positive effect on...

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Bibliographic Details
Main Authors: Terziovski, Mile, Guerrero-Cusumano, J.
Other Authors: Academy of Management
Format: Conference Paper
Published: Academy of Management 2009
Online Access:http://hdl.handle.net/20.500.11937/42432
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author Terziovski, Mile
Guerrero-Cusumano, J.
author2 Academy of Management
author_facet Academy of Management
Terziovski, Mile
Guerrero-Cusumano, J.
author_sort Terziovski, Mile
building Curtin Institutional Repository
collection Online Access
description This study examines the impact of ISO 9000 certification on innovation performance of a large number of Australian organizations. We conclude that ISO 9000 certification has a significant negative effect on performance dimensions related to product innovation and a significant and positive effect on performance dimensions related to process innovation.
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format Conference Paper
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T09:11:52Z
publishDate 2009
publisher Academy of Management
recordtype eprints
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spelling curtin-20.500.11937-424322017-09-13T14:26:48Z ISO 9000 quality systems certification and its impact on innovation performance Terziovski, Mile Guerrero-Cusumano, J. Academy of Management This study examines the impact of ISO 9000 certification on innovation performance of a large number of Australian organizations. We conclude that ISO 9000 certification has a significant negative effect on performance dimensions related to product innovation and a significant and positive effect on performance dimensions related to process innovation. 2009 Conference Paper http://hdl.handle.net/20.500.11937/42432 10.5465/AMBPP.2009.44252631 Academy of Management restricted
spellingShingle Terziovski, Mile
Guerrero-Cusumano, J.
ISO 9000 quality systems certification and its impact on innovation performance
title ISO 9000 quality systems certification and its impact on innovation performance
title_full ISO 9000 quality systems certification and its impact on innovation performance
title_fullStr ISO 9000 quality systems certification and its impact on innovation performance
title_full_unstemmed ISO 9000 quality systems certification and its impact on innovation performance
title_short ISO 9000 quality systems certification and its impact on innovation performance
title_sort iso 9000 quality systems certification and its impact on innovation performance
url http://hdl.handle.net/20.500.11937/42432