An AHP Integrated QFD Approach for Three Dimensional Blended Value Requirements in Sustainable E-Business Modelling: The Case of a Commercial Bank

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An AHP Integrated QFD Approach for Three Dimensional Blended Value Requirements in Sustainable E-Business Modelling: The Case of a Commercial Bank

Fulfillment of customer’s requirements alone is not enough to be competitive in today’s challenging market. Instead, blended value requirements need to be fulfilled for customer satisfaction, for efficient value process, and to achieve strategic goals including profit. On the other hand, ‘e-business...

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Bibliographic Details
Main Authors:	Dewan, Mohammed Naim A., Biswas, Nasrin, Chowdhury, Md. Maruf Hossan, Quaddus, Mohammed
Other Authors:	Jae-Nam Lee
Format:	Conference Paper
Published:	PACIS 2013
Online Access:	http://aisel.aisnet.org/pacis2013/96 http://hdl.handle.net/20.500.11937/42305

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