APA (7th ed.) Citation

Penter, K., Pervan, G., Wreford, J., & Willcocks, L. P. (2008). Case studies on BPO and ITO at large captive operations in India. Information Systems and Innovation Group.

Chicago Style (17th ed.) Citation

Penter, Kevan, Graham Pervan, John Wreford, and Leslie P. Willcocks. Case Studies on BPO and ITO at Large Captive Operations in India. Information Systems and Innovation Group, 2008.

MLA (9th ed.) Citation

Penter, Kevan, et al. Case Studies on BPO and ITO at Large Captive Operations in India. Information Systems and Innovation Group, 2008.