Managerial processes: business process that sustain performance

Purpose – It is argued that whilst operational and support processes deliver performance presently, it is the managerial processes that sustain performance over time. The purpose of this research paper is to better understand what these managerial processes are and how they influence organisational...

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Bibliographic Details
Main Authors: Bititci, U., Ackermann, Fran, Ates, A., Davies, J., Garengo, P., Gibb, S., MacBryde, J., Mackay, D., Maguire, C., van der Meer, R., Shafti, F., Bourne, M., Firat, S.
Format: Journal Article
Published: Emerald Group Publishing Limited 2011
Online Access:http://www.emeraldinsight.com/journals.htm?articleid=1941362&show=abstract
http://hdl.handle.net/20.500.11937/41541