How the “Warped” Relationships between Nurses’ Emotions, Attitudes, Social Support and Perceived Organizational Conditions Impact Customer Orientation

Aims: Much research focuses on organizational culture and its impact on customer orientation or emotional states and their impact on job satisfaction and well-being. This study aims to combine the complex roles of nurses' emotion states and job satisfaction in a model that identifies the effect...

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Bibliographic Details
Main Authors: Gountas, Sandra, Gountas, J.
Format: Journal Article
Published: Blackwell Publishing Ltd 2015
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/40759