Pre-choice expectations of intangibles - Higher Education (HE) institutions

The purpose of this study was to discover the extent to which value-added intangibles influence decision-making of potential university students in the decision-making phase of institution selection. A survey of 500 commerce students in a large university indicated that they expect the institution t...

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Bibliographic Details
Main Authors: Shanka, Tekle, Prendergast-Jones, Elizabeth
Format: Working Paper
Published: School of Marketing, Curtin Business School 2009
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/40242
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author Shanka, Tekle
Prendergast-Jones, Elizabeth
author_facet Shanka, Tekle
Prendergast-Jones, Elizabeth
author_sort Shanka, Tekle
building Curtin Institutional Repository
collection Online Access
description The purpose of this study was to discover the extent to which value-added intangibles influence decision-making of potential university students in the decision-making phase of institution selection. A survey of 500 commerce students in a large university indicated that they expect the institution to offer intangible, value-added services such as skills essential to entering the workforce, management skills and practices, assistance in English and value-added courses such as leadership, teamwork etc in addition to the established academic program. Results revealed that undergraduate students expect short-listed institutions to provide value-added intangibles that develop them professionally and personally in order to increase their employability in the workplace.
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institution Curtin University Malaysia
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publishDate 2009
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spelling curtin-20.500.11937-402422017-01-30T14:40:58Z Pre-choice expectations of intangibles - Higher Education (HE) institutions Shanka, Tekle Prendergast-Jones, Elizabeth resources student learning environment marketing education work integrated learning The purpose of this study was to discover the extent to which value-added intangibles influence decision-making of potential university students in the decision-making phase of institution selection. A survey of 500 commerce students in a large university indicated that they expect the institution to offer intangible, value-added services such as skills essential to entering the workforce, management skills and practices, assistance in English and value-added courses such as leadership, teamwork etc in addition to the established academic program. Results revealed that undergraduate students expect short-listed institutions to provide value-added intangibles that develop them professionally and personally in order to increase their employability in the workplace. 2009 Working Paper http://hdl.handle.net/20.500.11937/40242 School of Marketing, Curtin Business School fulltext
spellingShingle resources
student
learning environment
marketing education
work integrated learning
Shanka, Tekle
Prendergast-Jones, Elizabeth
Pre-choice expectations of intangibles - Higher Education (HE) institutions
title Pre-choice expectations of intangibles - Higher Education (HE) institutions
title_full Pre-choice expectations of intangibles - Higher Education (HE) institutions
title_fullStr Pre-choice expectations of intangibles - Higher Education (HE) institutions
title_full_unstemmed Pre-choice expectations of intangibles - Higher Education (HE) institutions
title_short Pre-choice expectations of intangibles - Higher Education (HE) institutions
title_sort pre-choice expectations of intangibles - higher education (he) institutions
topic resources
student
learning environment
marketing education
work integrated learning
url http://hdl.handle.net/20.500.11937/40242