Predicting visitor satisfaction in parks: Comparing the value of personal benefit attainment and service levels in Kakadu National Park, Australia

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Predicting visitor satisfaction in parks: Comparing the value of personal benefit attainment and service levels in Kakadu National Park, Australia

Protected area managers are often interested in visitor satisfaction, a complex, multi-dimensional concept. This study of visitors to Kakadu National Park in Australia compares 2 approaches to predicting overall satisfaction and the intention to recommend the park. The first approach involves analyz...

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Bibliographic Details
Main Authors:	Crilley, G., Weber, D., Taplin, Ross
Format:	Journal Article
Published:	Routledge Taylor & Francis Group 2012
Online Access:	http://hdl.handle.net/20.500.11937/40024

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