Predicting visitor satisfaction in parks: Comparing the value of personal benefit attainment and service levels in Kakadu National Park, Australia
Protected area managers are often interested in visitor satisfaction, a complex, multi-dimensional concept. This study of visitors to Kakadu National Park in Australia compares 2 approaches to predicting overall satisfaction and the intention to recommend the park. The first approach involves analyz...
| Main Authors: | , , |
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| Format: | Journal Article |
| Published: |
Routledge Taylor & Francis Group
2012
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| Online Access: | http://hdl.handle.net/20.500.11937/40024 |