Travel agents as facilitators or inhibiotrs of travel: perceptions of people with disabilities

Travel agents remain the primary source for people with disabilities to purchase travel products. How effectively travel agents perform this task has a direct impact on the ability of people with disabilities to travel. A good travel agent can facilitate travel, while a poor one creates another obst...

Full description

Bibliographic Details
Main Authors: Mckercher, B., Packer, Tanya, Yau, M., Lam, P.
Format: Journal Article
Published: Elsevier Science Ltd 2003
Online Access:http://hdl.handle.net/20.500.11937/38055