Social Network Sites: Modeling the New Business-Customer Relationship

QR Code

Social Network Sites: Modeling the New Business-Customer Relationship

The internet and the emergence of social technologies and platforms are at the origin of new consumer trends. The growing empowerment of customers is having a restructuring impact in business-consumer relationships and it is pressing businesses to uncover new strategies to engage their clients. This...

Full description

Bibliographic Details
Main Authors:	Isaias, Pedro, Pifano, S., Miranda, P.
Format:	Book Chapter
Published:	IGI Global 2011
Online Access:	http://www.igi-global.com/chapter/social-network-sites/61677 http://hdl.handle.net/20.500.11937/36984

Similar Items

Higher Education and Web 2.0: Theory and Practice
by: Isaias, Pedro, et al.
Published: (2013)

WEB 2.0: Harnessing Democracy’s Potential
by: Isaias, Pedro, et al.
Published: (2012)

Social Networking and Education Model
by: Issa, Tomayess, et al.
Published: (2016)

Social Networking
by: Issa, Tomayess, et al.
Published: (2016)

Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study
by: Issa, Tomayess, et al.
Published: (2014)

Leveraging social network sites for new product launch
by: Roberts, Deborah L., et al.
Published: (2017)

Social Networking
by: Issa, Tomayess, et al.
Published: (2016)

Investigating the patterns of social network sites (SNS) usage among business students

Investigating the Patterns of Social Network Sites (SNS) Usage among Business Students

Dashboard information model for social research network sites
by: Siti Hawa, Apandi
Published: (2016)

Mediating effect of ethnocentrism on relationship between social networking site factors and social solidarity
by: Ridzuan, Abdul Rauf
Published: (2016)

Information systems and technology for organizations in a networked society
by: Issa, Tomayess, et al.
Published: (2013)

Exploring Business Students’ Perceptions on Social Network Sites (SNSs) and its Influence on Learning

The IPTEACES E-Learning Framework: Success Indicators, the Impact on Student Social Demographic Characteristics and the Assessment of Effectiveness
by: Pena, N., et al.
Published: (2012)

Incorporating Social Networks in Business Relationships of Retail SMEs for better Business Performance

Examining Trust in Social Network Sites
by: Beisembayev, Olzhas
Published: (2010)

Diffusion of responsibility on social networking sites
by: Martin, Katie, et al.
Published: (2015)

Compilation of Social Media and Social Networking Sites Features
by: Ruzainisuhanaliza, Abdul Muni, et al.
Published: (2013)

Factors Leading to Customer Loyalty in the Domestic Banks in Malaysia – A Perspective from the Social Networking Sites
by: Kumarashvari, Subramaniam
Published: (2018)

Proactive business intelligence to give best customer experience to valued social networks in telecoms
by: Khan, Nusratullah, et al.
Published: (2018)

The networked learning framework: A model for networked professional learning utilizing social networking sites
by: Ostashewski, Nathaniel, et al.
Published: (2013)

Modelling child persona for social behaviours in social network sites / Noor Hidayah Azmi
by: Azmi, Noor Hidayah
Published: (2018)

Subject Recommended Samples: Snowball Sampling.
by: Isaias, Pedro
Published: (2012)

Social networking site adoption in Malaysia and Indonesia
by: Noor Ismawati Jaafar,, et al.
Published: (2018)

The Impacts Of Social Networking Sites In Higher Learning
by: Mohd Ishak, Ismail, et al.
Published: (2016)

Build your own social-networking site
Published: (2008)

Determining the indicators of social capital theory to social network sites
by: Sander, Tom, et al.
Published: (2014)

A concept to measure social capital in social network sites
by: Sander, Tom, et al.
Published: (2014)

Validation of a Proposed Dashboard Model for Researchers In Social Research Network Sites
by: Siti Hawa, Apandi, et al.
Published: (2015)

A Design of Proposed Dashboard Model for Researchers in Social Research Network Sites
by: Siti Hawa, Apandi, et al.
Published: (2015)

Merging Social Media Features for Social Networking Sites Capability Boost
by: Ruzainisuhanaliza, Abdul Muni, et al.
Published: (2014)

The use of social networking sites for the employment seeking process
by: Sander, Tom, et al.
Published: (2014)

Discovering Actors and Artefacts for Social Research Network Sites
by: Mazlina, Abdul Majid, et al.
Published: (2014)

The Need of Dashboard in Social Research Network Sites for Researchers
by: Siti Hawa, Apandi, et al.
Published: (2016)

Social networking sites for online mentoring and creativity enhancement

The Role of Integrated Customer Relationship Management and Social Capital on Customer Relationship Management Success
by: Alamgir, Mohammed, et al.
Published: (2013)

The relationship between social customer relationship management (CRM) and customer engagement: an exploratory study
by: Zainal, Nur Thara Atikah
Published: (2020)

The sustainable business model in value creation: process and outcome from business network relationships
by: Mohd Hadri Mohd Rifin,, et al.
Published: (2023)

Delivering a MOOC using a social networking site: The SMOOC design model
by: Ostashewski, Nathaniel, et al.
Published: (2012)

Risk awareness model for security and privacy in social networking sites from the users’ perspective
by: Abiodun, Balogun Kamoru
Published: (2021)