Challenges Faced by University Staff Members when Providing Services to International Students: An Australian Perspective

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Challenges Faced by University Staff Members when Providing Services to International Students: An Australian Perspective

A qualitative case study examined the challenges of service provision and utilization at an Australian university. Using a Social Constructivist Grounded Theory methodology, 73 participants were interviewed, including 38 staff members (16 academic, 22 non-academic), 25 international (IS) and 10 dome...

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Bibliographic Details
Main Authors:	Harryba, S., Guilfoyle, Andrew, Knight, Shirlee-ann
Format:	Journal Article
Published:	Common Ground Publishing 2012
Subjects:	University Staff International Students Academic Support Equity
Online Access:	http://ijl.cgpublisher.com/product/pub.30/prod.3251 http://hdl.handle.net/20.500.11937/36326

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