Challenges Faced by University Staff Members when Providing Services to International Students: An Australian Perspective
A qualitative case study examined the challenges of service provision and utilization at an Australian university. Using a Social Constructivist Grounded Theory methodology, 73 participants were interviewed, including 38 staff members (16 academic, 22 non-academic), 25 international (IS) and 10 dome...
| Main Authors: | , , |
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| Format: | Journal Article |
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Common Ground Publishing
2012
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| Subjects: | |
| Online Access: | http://ijl.cgpublisher.com/product/pub.30/prod.3251 http://hdl.handle.net/20.500.11937/36326 |