Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework
This article describes the development, modification and testing of a tool designed to assist small firms in making more appropriate decisions regarding information and communication technology (ICT) selection and implementation. Using a combination of quantitative and qualitative methods, a number...
| Main Authors: | , , , |
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| Format: | Journal Article |
| Published: |
Taylor & Francis
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11937/36127 |
| _version_ | 1848754683218231296 |
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| author | Nousala, Susu Ifandoudas, Panayiotis Terziovski, Mile Chapman, Ross |
| author_facet | Nousala, Susu Ifandoudas, Panayiotis Terziovski, Mile Chapman, Ross |
| author_sort | Nousala, Susu |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This article describes the development, modification and testing of a tool designed to assist small firms in making more appropriate decisions regarding information and communication technology (ICT) selection and implementation. Using a combination of quantitative and qualitative methods, a number of possible tools were initially developed to support firm-based self-diagnostic exercises. Research outcomes from a joint European–Australian research project were regionalised for Australian conditions through collaborative product development with a number of Australian SME manufacturing firms. This article reports on the pilot implementations and the outcomes achieved with these Australian SMEs. These implementations have shown successful outcomes for the trial SME participants and have led to the creation of an online self-assessment tool to allow wider access by interested SMEs. |
| first_indexed | 2025-11-14T08:44:18Z |
| format | Journal Article |
| id | curtin-20.500.11937-36127 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:44:18Z |
| publishDate | 2008 |
| publisher | Taylor & Francis |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-361272017-09-13T15:16:37Z Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework Nousala, Susu Ifandoudas, Panayiotis Terziovski, Mile Chapman, Ross diagnostic case studies manufacturing SMEs ICTs process improvement This article describes the development, modification and testing of a tool designed to assist small firms in making more appropriate decisions regarding information and communication technology (ICT) selection and implementation. Using a combination of quantitative and qualitative methods, a number of possible tools were initially developed to support firm-based self-diagnostic exercises. Research outcomes from a joint European–Australian research project were regionalised for Australian conditions through collaborative product development with a number of Australian SME manufacturing firms. This article reports on the pilot implementations and the outcomes achieved with these Australian SMEs. These implementations have shown successful outcomes for the trial SME participants and have led to the creation of an online self-assessment tool to allow wider access by interested SMEs. 2008 Journal Article http://hdl.handle.net/20.500.11937/36127 10.1080/09537280802476169 Taylor & Francis fulltext |
| spellingShingle | diagnostic case studies manufacturing SMEs ICTs process improvement Nousala, Susu Ifandoudas, Panayiotis Terziovski, Mile Chapman, Ross Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework |
| title | Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework |
| title_full | Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework |
| title_fullStr | Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework |
| title_full_unstemmed | Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework |
| title_short | Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework |
| title_sort | process improvement and icts in australian smes: a selection and implementation framework |
| topic | diagnostic case studies manufacturing SMEs ICTs process improvement |
| url | http://hdl.handle.net/20.500.11937/36127 |