Process Improvement and ICTs in Australian SMEs: a Selection and Implementation Framework

This article describes the development, modification and testing of a tool designed to assist small firms in making more appropriate decisions regarding information and communication technology (ICT) selection and implementation. Using a combination of quantitative and qualitative methods, a number...

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Bibliographic Details
Main Authors: Nousala, Susu, Ifandoudas, Panayiotis, Terziovski, Mile, Chapman, Ross
Format: Journal Article
Published: Taylor & Francis 2008
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/36127