Beyond the Red Queen syndrome: CRM technology and building material suppliers

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Beyond the Red Queen syndrome: CRM technology and building material suppliers

Purpose – Many businesses operating in the construction and engineering sector have been trying to respond to the demands being imposed on them by utilising information technology applications such as CRM and ERP, but immediate benefits and improvements in business performance have not been forthcom...

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Bibliographic Details
Main Authors:	Love, Peter, Edwards, D., Standing, C., Irani, Z.
Format:	Journal Article
Published:	Emerald Group Publishing 2009
Subjects:	Communication technologies Contruction industry Information strategy Information systems
Online Access:	http://hdl.handle.net/20.500.11937/35943

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