APA (7th ed.) Citation

Sharma, P., Chuen Kong, T., & Kingshott, R. (2016). Internal service quality as a driver of employee satisfaction, commitment and performance – exploring the focal role of employee well-being. Emerald Group Publishing.

Chicago Style (17th ed.) Citation

Sharma, Piyush, T. Chuen Kong, and Russel Kingshott. Internal Service Quality as a Driver of Employee Satisfaction, Commitment and Performance – Exploring the Focal Role of Employee Well-being. Emerald Group Publishing, 2016.

MLA (9th ed.) Citation

Sharma, Piyush, et al. Internal Service Quality as a Driver of Employee Satisfaction, Commitment and Performance – Exploring the Focal Role of Employee Well-being. Emerald Group Publishing, 2016.