An investigation into the factors affecting knowledge management adoption and practice in the life insurance business

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An investigation into the factors affecting knowledge management adoption and practice in the life insurance business

Knowledge management (KM) is crucial for organizations to enhance competitive advantage. While the issues of KM have been widely discussed by numerous researchers, there is a paucity of studies pertaining to KM adoption and practice for the life insurance industry. Therefore, this paper aims to inve...

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Bibliographic Details
Main Authors:	Huang, L., Quaddus, Mohammed, Rowe, Anna, Lai, C.
Format:	Journal Article
Published:	Houndmills 2011
Subjects:	multiple-case study knowledge management (KM) KM practice life insurance competitive advantage innovation
Online Access:	http://hdl.handle.net/20.500.11937/35253

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