An investigation into the factors affecting knowledge management adoption and practice in the life insurance business
Knowledge management (KM) is crucial for organizations to enhance competitive advantage. While the issues of KM have been widely discussed by numerous researchers, there is a paucity of studies pertaining to KM adoption and practice for the life insurance industry. Therefore, this paper aims to inve...
| Main Authors: | , , , |
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| Format: | Journal Article |
| Published: |
Houndmills
2011
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11937/35253 |