The times they are a-changing: who will stay and who will go in a downsizing organization?

The recent growth in the trust literature indicates that both researchers and practitioners are continuing to recognise its importance as a factor for determining organisational success and the well‐being of employees. Trust is, however, a complex, multidimensional construct that has generated much...

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Main Authors: Cross, B., Travaglione, Tony
Format: Journal Article
Published: MCB University Press 2004
Online Access:http://hdl.handle.net/20.500.11937/34291
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author Cross, B.
Travaglione, Tony
author_facet Cross, B.
Travaglione, Tony
author_sort Cross, B.
building Curtin Institutional Repository
collection Online Access
description The recent growth in the trust literature indicates that both researchers and practitioners are continuing to recognise its importance as a factor for determining organisational success and the well‐being of employees. Trust is, however, a complex, multidimensional construct that has generated much debate concerning how trusting relationships might be created. The aim of this paper is to add to current debates by reporting on a study concerning trust within manager‐subordinate relationships within a large Australian organisation. The annual staff survey for this organisation indicated that levels of trust in managers were very low, leading the authors to investigate the predictors and outcomes of this situation. Focus group and survey questionnaire results led to the finding that perceived organisational support, procedural justice and transformational leadership were significant predictors of trust in managers and that turnover intent and commitment were significant outcomes. The implications of these findings for researchers and practitioners are discussed.
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publishDate 2004
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spelling curtin-20.500.11937-342912019-08-01T06:24:57Z The times they are a-changing: who will stay and who will go in a downsizing organization? Cross, B. Travaglione, Tony The recent growth in the trust literature indicates that both researchers and practitioners are continuing to recognise its importance as a factor for determining organisational success and the well‐being of employees. Trust is, however, a complex, multidimensional construct that has generated much debate concerning how trusting relationships might be created. The aim of this paper is to add to current debates by reporting on a study concerning trust within manager‐subordinate relationships within a large Australian organisation. The annual staff survey for this organisation indicated that levels of trust in managers were very low, leading the authors to investigate the predictors and outcomes of this situation. Focus group and survey questionnaire results led to the finding that perceived organisational support, procedural justice and transformational leadership were significant predictors of trust in managers and that turnover intent and commitment were significant outcomes. The implications of these findings for researchers and practitioners are discussed. 2004 Journal Article http://hdl.handle.net/20.500.11937/34291 10.1108/00483480410528823 MCB University Press restricted
spellingShingle Cross, B.
Travaglione, Tony
The times they are a-changing: who will stay and who will go in a downsizing organization?
title The times they are a-changing: who will stay and who will go in a downsizing organization?
title_full The times they are a-changing: who will stay and who will go in a downsizing organization?
title_fullStr The times they are a-changing: who will stay and who will go in a downsizing organization?
title_full_unstemmed The times they are a-changing: who will stay and who will go in a downsizing organization?
title_short The times they are a-changing: who will stay and who will go in a downsizing organization?
title_sort times they are a-changing: who will stay and who will go in a downsizing organization?
url http://hdl.handle.net/20.500.11937/34291