From mobility space towards experience space: implications for the competitiveness of destinations

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From mobility space towards experience space: implications for the competitiveness of destinations

Destinations are embedded in a competitive environment, in which quality and service alone do not satisfy the customer, and are no longer useful for differentiation. Thus experiences, as a source of customer value, are gaining importance in destination management. Experiences are provided at isolate...

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Bibliographic Details
Main Authors:	Pechlaner, Harald, Pichler, S., Herntrei, M.
Format:	Journal Article
Published:	Emerald Group Publishing Limited 2012
Online Access:	http://www.emeraldinsight.com/ http://hdl.handle.net/20.500.11937/34126

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