APA (7th ed.) Citation

Menzel, C., Reiners, T., & Devos, J. (2014). Customer Relationship Management System a Case Study on Small-Medium-Sized Companies in North Germany. Springer.

Chicago Style (17th ed.) Citation

Menzel, C., Torsten Reiners, and J. Devos. Customer Relationship Management System a Case Study on Small-Medium-Sized Companies in North Germany. Springer, 2014.

MLA (9th ed.) Citation

Menzel, C., et al. Customer Relationship Management System a Case Study on Small-Medium-Sized Companies in North Germany. Springer, 2014.