Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices.

This article considers whether the way RM professionals manage records in accordance with the ISO 15489 standard is consistent with the information seeking behaviour (ISB) of Electronic Records Management Systems (ERMS) users. The empirical research includes an investigation of the ISB of ERMS users...

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Bibliographic Details
Main Authors: Singh, Pauline, Klobas, J., Anderson, K.
Format: Journal Article
Published: University College of Bors 2007
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/33339