Service Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective

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Service Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective

Cloud computing is a new paradigm for service-based computing and is gaining popularity. An efficient way for the assurances of the expected service levels in cloud computing is to establish a tailor-made Service Level Agreement (SLA) and to ensure the commitment of SLAs by service providers. In thi...

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Bibliographic Details
Main Authors:	Sun, Le, Singh, Jaipal, Hussain, Omar
Other Authors:	David Tanier
Format:	Conference Paper
Published:	ACM 2012
Subjects:	Proactive SLA Assurance Service Monitoring Cloud Computing Prediction of SLA violation Risk Assessment
Online Access:	http://hdl.handle.net/20.500.11937/33134

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