Service Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective

Service Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective

Cloud computing is a new paradigm for service-based computing and is gaining popularity. An efficient way for the assurances of the expected service levels in cloud computing is to establish a tailor-made Service Level Agreement (SLA) and to ensure the commitment of SLAs by service providers. In thi...

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Bibliographic Details
Main Authors: Sun, Le, Singh, Jaipal, Hussain, Omar
Other Authors: David Tanier
Format: Conference Paper
Published: ACM 2012
Subjects:
Proactive SLA Assurance
Service Monitoring
Cloud Computing
Prediction of SLA violation
Risk Assessment
Online Access:http://hdl.handle.net/20.500.11937/33134

Internet

http://hdl.handle.net/20.500.11937/33134

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