Sun, L., Singh, J., Hussain, O., & Tanier, D. (2012). Service Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective. ACM.
Chicago Style (17th ed.) CitationSun, Le, Jaipal Singh, Omar Hussain, and David Tanier. Service Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective. ACM, 2012.
MLA (9th ed.) CitationSun, Le, et al. Service Level Agreement (SLA) Assurance for Cloud Services: A Survey from a Transactional Risk Perspective. ACM, 2012.
Warning: These citations may not always be 100% accurate.