Butt, M., & de Run, E. (2010). Private healthcare quality: Applying a SERVQUAL model. Emerald Group Publishing.
Chicago Style (17th ed.) CitationButt, Mohsin, and E. de Run. Private Healthcare Quality: Applying a SERVQUAL Model. Emerald Group Publishing, 2010.
MLA (9th ed.) CitationButt, Mohsin, and E. de Run. Private Healthcare Quality: Applying a SERVQUAL Model. Emerald Group Publishing, 2010.
Warning: These citations may not always be 100% accurate.