Timeshare Industry Leadership and Human Resource Implications of Employee and Guest Satisfaction

The Timeshare/Vacation Ownership industry represents a significant component of the Hospitality sector. While similarities exist between traditional Lodging resort operations and leadership practice certain differences exist within the Timeshare industry. This case study sets forth to examine those...

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Bibliographic Details
Main Authors: Maier, T., Gursoy, D
Format: Journal Article
Published: 2013
Online Access:http://www.chrie.org/publications/jhtc/abstracts-vol-2-iss-3/index.aspx
http://hdl.handle.net/20.500.11937/32723