The impact of academic sponsorship on Web survey dropout and item non-response

This paper reports two experiments in which the prominence of university sponsorship on Web surveys was systematically manipulated, and its effects on dropout and item non-response were observed. In Study 1, 498 participants were randomised to online surveys with either high or low university sponso...

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Main Authors: Allen, Peter, Roberts, Lynne
Format: Journal Article
Published: 2016
Online Access:http://hdl.handle.net/20.500.11937/31087
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author Allen, Peter
Roberts, Lynne
author_facet Allen, Peter
Roberts, Lynne
author_sort Allen, Peter
building Curtin Institutional Repository
collection Online Access
description This paper reports two experiments in which the prominence of university sponsorship on Web surveys was systematically manipulated, and its effects on dropout and item non-response were observed. In Study 1, 498 participants were randomised to online surveys with either high or low university sponsorship. Overall, 13.9 percent of participants commenced, but did not complete the surveys, and there was no difference between the proportions of participants dropping out of each condition. However, counter to our predictions, participants in the high sponsorship condition displayed significantly higher item non-response. In Study 2 (N = 159), which addressed a rival explanation for the findings in Study 1, the overall dropout rate was 23.9 percent and sponsorship prominence had no effect on either outcome variable. Overall, these findings suggest that hosting information pages on university Web sites, placing university logos on survey pages, and including the name of the university in survey URLs do not reliably impact on dropout or item non-response. Although it may seem disappointing that enhancing sponsor visibility is not sufficient to reduce dropout and item non-response, researchers without ready access to university Web servers or branding will appreciate these findings, as they indicate that minimally visible sponsorship does not necessarily compromise data quality.
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spelling curtin-20.500.11937-310872020-07-22T08:19:58Z The impact of academic sponsorship on Web survey dropout and item non-response Allen, Peter Roberts, Lynne This paper reports two experiments in which the prominence of university sponsorship on Web surveys was systematically manipulated, and its effects on dropout and item non-response were observed. In Study 1, 498 participants were randomised to online surveys with either high or low university sponsorship. Overall, 13.9 percent of participants commenced, but did not complete the surveys, and there was no difference between the proportions of participants dropping out of each condition. However, counter to our predictions, participants in the high sponsorship condition displayed significantly higher item non-response. In Study 2 (N = 159), which addressed a rival explanation for the findings in Study 1, the overall dropout rate was 23.9 percent and sponsorship prominence had no effect on either outcome variable. Overall, these findings suggest that hosting information pages on university Web sites, placing university logos on survey pages, and including the name of the university in survey URLs do not reliably impact on dropout or item non-response. Although it may seem disappointing that enhancing sponsor visibility is not sufficient to reduce dropout and item non-response, researchers without ready access to university Web servers or branding will appreciate these findings, as they indicate that minimally visible sponsorship does not necessarily compromise data quality. 2016 Journal Article http://hdl.handle.net/20.500.11937/31087 10.5210/fm.v21i2.6144 fulltext
spellingShingle Allen, Peter
Roberts, Lynne
The impact of academic sponsorship on Web survey dropout and item non-response
title The impact of academic sponsorship on Web survey dropout and item non-response
title_full The impact of academic sponsorship on Web survey dropout and item non-response
title_fullStr The impact of academic sponsorship on Web survey dropout and item non-response
title_full_unstemmed The impact of academic sponsorship on Web survey dropout and item non-response
title_short The impact of academic sponsorship on Web survey dropout and item non-response
title_sort impact of academic sponsorship on web survey dropout and item non-response
url http://hdl.handle.net/20.500.11937/31087