APA (7th ed.) Citation

Lin, C., & Jalleh, G. (2015). Investigating factors affecting adoption of eCRM in the Australian service industry. IGI Global.

Chicago Style (17th ed.) Citation

Lin, Chad, and Geoffrey Jalleh. Investigating Factors Affecting Adoption of ECRM in the Australian Service Industry. IGI Global, 2015.

MLA (9th ed.) Citation

Lin, Chad, and Geoffrey Jalleh. Investigating Factors Affecting Adoption of ECRM in the Australian Service Industry. IGI Global, 2015.

Warning: These citations may not always be 100% accurate.