Opaque indifference and corporate social responsibility: A moral license for offshore BPO?
Offshore Business Process Outsourcing (OBPO) is the delegation of one or more business processes to an external service provider (usually a global in-house centre or a third party). The focus of OBPO research is often the cost benefits of global BPO services. As demands by stakeholders for organisat...
| Main Authors: | , , , |
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| Format: | Conference Paper |
| Published: |
Springer
2013
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11937/30894 |