Intelligent CRM on the cloud
This paper presents a new conceptual framework and practical solution for Customer Relationship Management(CRM) and E-Loyalty programs for cutting edge M-Commerce. CRM has come to the world of technology to help companies maximise technology usage. CRM means disciplined business strategy to create a...
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Conference Paper |
| Published: |
IEEE Computer Society
2010
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11937/30840 |