Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff

This paper focuses on developing an understanding of the factors that influence the development of job satisfaction, psychological contracts, and ongoing commitment to an organisation among outsourced personnel. A study was conducted in a very large IT services provider. It identifies additional (fr...

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Main Authors: Venable, John, Thomson, Patricia
Format: Conference Paper
Published: We-B Centre, School of Management, Edith Cowan University 2003
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/30655
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author Venable, John
Thomson, Patricia
author_facet Venable, John
Thomson, Patricia
author_sort Venable, John
building Curtin Institutional Repository
collection Online Access
description This paper focuses on developing an understanding of the factors that influence the development of job satisfaction, psychological contracts, and ongoing commitment to an organisation among outsourced personnel. A study was conducted in a very large IT services provider. It identifies additional (from those in the non-IT literature) factors specific to the IT industry that relate to job satisfaction, psychological contracts, and commitment to the organisation. It also proposes and provides evidence of progressive development of the ongoing commitment necessary for retention though successive stages of job satisfaction, psychological contract, and commitment to the employer organisation.
first_indexed 2025-11-14T08:19:56Z
format Conference Paper
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T08:19:56Z
publishDate 2003
publisher We-B Centre, School of Management, Edith Cowan University
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spelling curtin-20.500.11937-306552017-01-30T13:20:49Z Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff Venable, John Thomson, Patricia job satisfaction personnel Outsourcing retention psychological contract This paper focuses on developing an understanding of the factors that influence the development of job satisfaction, psychological contracts, and ongoing commitment to an organisation among outsourced personnel. A study was conducted in a very large IT services provider. It identifies additional (from those in the non-IT literature) factors specific to the IT industry that relate to job satisfaction, psychological contracts, and commitment to the organisation. It also proposes and provides evidence of progressive development of the ongoing commitment necessary for retention though successive stages of job satisfaction, psychological contract, and commitment to the employer organisation. 2003 Conference Paper http://hdl.handle.net/20.500.11937/30655 We-B Centre, School of Management, Edith Cowan University restricted
spellingShingle job satisfaction
personnel
Outsourcing
retention
psychological contract
Venable, John
Thomson, Patricia
Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff
title Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff
title_full Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff
title_fullStr Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff
title_full_unstemmed Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff
title_short Job Satisfaction, Psychological Contracts, and the Transition to Job Commitment in Outsourced Technology Staff
title_sort job satisfaction, psychological contracts, and the transition to job commitment in outsourced technology staff
topic job satisfaction
personnel
Outsourcing
retention
psychological contract
url http://hdl.handle.net/20.500.11937/30655