Bridging the chasm between survey and case study research: Research methods for achieving generalization, accuracy, and complexity

This article describes how behavioral science research methods that management and marketing scholars apply in studying processes involving decisions and organizational outcomes relate to three principal research objectives: fulfilling generality of findings, achieving accuracy of process actions an...

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Main Author: Woodside, Arch
Format: Journal Article
Published: Elsevier Inc. 2010
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/30415
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author Woodside, Arch
author_facet Woodside, Arch
author_sort Woodside, Arch
building Curtin Institutional Repository
collection Online Access
description This article describes how behavioral science research methods that management and marketing scholars apply in studying processes involving decisions and organizational outcomes relate to three principal research objectives: fulfilling generality of findings, achieving accuracy of process actions and outcomes, and capturing complexity of nuances and conditions. The article's unique contribution is in advocating and describing the possibilities of researchers replacing Thorngate's (1976) “postulate of commensurate complexity” – it is impossible for a theory of social behavior to be simultaneously general, accurate, and simple and as a result organizational theorists inevitably have to make tradeoffs in their theory development – with a new postulate of disproportionate achievement. This new postulate proposes the possibilities and advocates the building and testing of useful process models that achieve all three principal research objectives. Rather than assuming the stance that a researcher must make tradeoffs that permit achieving any two, but not all three, principal research objectives as Weick (1979) clock analogy shows, this article advocates embracing a property space (a three-dimensional box rather than a clock) view of research objectives and research methods. Tradeoffs need not be made; having-your-cake-and-eating-it-too is possible. The article includes a brief review of principal criticisms that case study researchers often express of surveys of respondents using fixed-point surveys. Likewise, the article reviews principal criticisms of case study research studies that researchers who favor the use of fixed-point surveys express.
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spelling curtin-20.500.11937-304152017-09-13T15:32:48Z Bridging the chasm between survey and case study research: Research methods for achieving generalization, accuracy, and complexity Woodside, Arch Complexity Case study research Process Accuracy Generality This article describes how behavioral science research methods that management and marketing scholars apply in studying processes involving decisions and organizational outcomes relate to three principal research objectives: fulfilling generality of findings, achieving accuracy of process actions and outcomes, and capturing complexity of nuances and conditions. The article's unique contribution is in advocating and describing the possibilities of researchers replacing Thorngate's (1976) “postulate of commensurate complexity” – it is impossible for a theory of social behavior to be simultaneously general, accurate, and simple and as a result organizational theorists inevitably have to make tradeoffs in their theory development – with a new postulate of disproportionate achievement. This new postulate proposes the possibilities and advocates the building and testing of useful process models that achieve all three principal research objectives. Rather than assuming the stance that a researcher must make tradeoffs that permit achieving any two, but not all three, principal research objectives as Weick (1979) clock analogy shows, this article advocates embracing a property space (a three-dimensional box rather than a clock) view of research objectives and research methods. Tradeoffs need not be made; having-your-cake-and-eating-it-too is possible. The article includes a brief review of principal criticisms that case study researchers often express of surveys of respondents using fixed-point surveys. Likewise, the article reviews principal criticisms of case study research studies that researchers who favor the use of fixed-point surveys express. 2010 Journal Article http://hdl.handle.net/20.500.11937/30415 10.1016/j.indmarman.2009.03.017 Elsevier Inc. restricted
spellingShingle Complexity
Case study research
Process
Accuracy
Generality
Woodside, Arch
Bridging the chasm between survey and case study research: Research methods for achieving generalization, accuracy, and complexity
title Bridging the chasm between survey and case study research: Research methods for achieving generalization, accuracy, and complexity
title_full Bridging the chasm between survey and case study research: Research methods for achieving generalization, accuracy, and complexity
title_fullStr Bridging the chasm between survey and case study research: Research methods for achieving generalization, accuracy, and complexity
title_full_unstemmed Bridging the chasm between survey and case study research: Research methods for achieving generalization, accuracy, and complexity
title_short Bridging the chasm between survey and case study research: Research methods for achieving generalization, accuracy, and complexity
title_sort bridging the chasm between survey and case study research: research methods for achieving generalization, accuracy, and complexity
topic Complexity
Case study research
Process
Accuracy
Generality
url http://hdl.handle.net/20.500.11937/30415