The effect of GP telephone triage on numbers seeking same-day appointments.

Telephone consultations with general practitioners (GPs) have not been shown to be an effective way to reduce the demandfor face-to face appointments during the surgery hours. This study aims to determine if GP telephone triage can effectively reduce the demandforface-to -face consultations for pati...

Full description

Bibliographic Details
Main Authors: Jiwa, Moyez, Mathers, N., Campbell, M.
Format: Journal Article
Published: Royal College of General Practitioners 2004
Online Access:http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1314295/pdf/12014537.pdf
http://hdl.handle.net/20.500.11937/2964