APA (7th ed.) Citation

Wreford, J., Pervan, G., Penter, K., & Palvia, S. (2008). Critical success factors in the offshore business process outsourcing of debt collection to india. Centre for Global Outsourcing.

Chicago Style (17th ed.) Citation

Wreford, John, Graham Pervan, K. Penter, and Shailendra Palvia. Critical Success Factors in the Offshore Business Process Outsourcing of Debt Collection to India. Centre for Global Outsourcing, 2008.

MLA (9th ed.) Citation

Wreford, John, et al. Critical Success Factors in the Offshore Business Process Outsourcing of Debt Collection to India. Centre for Global Outsourcing, 2008.